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We will be happy to exchange the item if you wish or refund you the original price paid. The item should be in perfect condition and complete with the original packaging. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition and return it to us within 14 days. We hope you are pleased with your purchase. If the item becomes defective due to a fault you can also contact us to obtain appropriate return information. In the unlikely event that you receive a faulty item please return this item to Ashurst Farm Feeds as soon as possible with a completed returns form. On receipt of your item for exchange, your replacement item will be despatched back to you, the time scale for which will be dependent on available stock.
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Please see Returns Procedure for details on sending your item back to Ashurst Farm Feeds. If you wish to exchange your item for another item from our range, different size fitting or other reason, you can do so within 14 days of receipt of the item. If you have any questions on exchanging your item please call us on Tel 01293 862440. Special order items cannot be cancelled once the order has been processed. Special order items, DVD's, CD's, Videos, Underwear, Computer software. Products we are unable to refund or exchange unless faulty Any refunds made will be done using the original payment method. You may return your item for refund within 14 days of purchase. This must be within a 14 days period from receipt of your item. Once your item has entered the despatch process or been delivered to your address, you may still cancel and return your order for a refund or change your order for another item. If you wish to change or cancel your order, please login to your account and follow the instructions shown. Until your order has entered the despatch process, you may cancel or change your order without additional charge.